We hired a car/2 as their was 6 of us on picking the car up we checked it out OK new car ,not very clean but we were just going to use it to our hotelAs we were on our journey I looked in the glove compartment for the paperwork that you usually get nothing I thought nothing of it.On our way back to the airport we had a puncture in the middle of Milan We managed to get the tyre of and replace it only to discover that the spare was also flat ,we had no way to get help as no paper work the only telephone no was their office they could not helpsaid we had to call the roadside help but we had no number so we had to leave the car where it was we had to get to the airport in 2hrs for our flightThey were no help at all then thy took our deposit +charge for fuel that we took a photo of when we get to the car in the first place it was half full thTs how we left it plus charged for road side service+cleaning the car.So far we have been charged £598+£600 dep absolutely a SCAM company that has no customer service/care they should be closed down.
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