ciaorentcar.com

1.2
1.2 Based on 17 reviews

...

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Aaron Anderson
Worst company ever. They try to debit you for pre existing damages

Worst company ever.They always provide you a checkout document not updated and they try to debit you for all the other damages the car has and if you don't have clear videos or pictures, they actually debit you. Moreover, in winter time, they oblige you to pay for snow chains, that's ridicolous because the car is obliged to carry snow chains otherwise the car can't circulate (and they don't make ay money if they don't rent cars).My last personal experience saw 5 different damages debited to me and when I sent a video of the car (taken before I drove it) they waived 4 damages and still sent me an invoice for a very very small damage to the windshield (800 eur). After receiving the invocie I had to send them a screenshot taken from the video showing the pre existing damage and they still say that I have to pay because the screenshot is not 100 clear.Other two times they tried to debit me for damages, but they couldn't because I had a clear video.They always try to scam you.Be careful.

1
Date of experience: Dec 02, 2024

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