One of the gym branches is withdrawing $15.81 every two weeks. I previously closed my account with them and contacted the bank, who confirmed the account was closed and the money would be refunded. However, the gym is still taking the money, and I don't have a membership. The bank's service is terrible, and I want to file a complaint against them. They are the worst bank I've ever encountered. Please, if you know where I can file a complaint, let me know.
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