Alleged Perpetrator(s): Vusal Mammadov (CIBC, Fergus, Ontario branch)
Amount Involved: Over $80,000
Details of Complaint:
Between January 27th and 28th, the aforementioned CIBC employees allegedly acted against my explicit instructions as the recognized Power of Attorney for my mother's accounts. My mother is incapacitated with dementia, and I am the sole signing authority under a POA document that has been certified and acknowledged by CIBC.
I provided specific directions to Vusal Mammadov to liquidate all investments and cash out the accounts, as I intended to transfer our business away from CIBC. Instead of following these lawful instructions, Vusal Mammadov allegedly seized control of the accounts and blocked my access, effectively misappropriating the funds and preventing me from fulfilling my fiduciary duty to ensure my mother's proper care. This conduct is in direct breach of the terms set out in the POA document and banking regulations.
I have already reported this matter to the Ontario Provincial Police (OPP) for theft.
Desired Resolution:
I demand the following immediate actions:
The immediate release of all funds in the affected accounts via a certified check, available for pickup at the CIBC branch in Grande Prairie, Alberta, attention Parminder Ghuman.
A formal, written apology for the illegal conduct and the distress caused.
The immediate initiation of an internal investigation into the actions of Vusal Mammadov
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