New to Medicare and Drug plan D as of October. I never received the annual notice or the price increase from $50 to $62.50. Assuming no letter meant no changes, I called and requested disenrollment. The representative noted it and said it would be terminated on Dec 31st. However, Medicare informed me that my account was still active. The representative mentioned I could file a complaint since others experienced similar issues. When I called back, a supervisor mentioned I needed to sign a form, contradicting the previous rep. I was told that if I used the plan before receiving the signed letter, I'd be automatically enrolled again. Now, I have no drug plan and I'm disabled. The next representative claimed my fee was withdrawn from Social Security and that I wasn't without a drug plan, escalating the situation further. It's frustrating that the necessary form arrived but not the letter about the price increase. No one seems to have consistent information!
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