I received this product on Wednesday 11th February 2026 the day before I went on vacation for seven days. On my return Thursday 19th February I tried to setup the device which I got connected to my local wifi etc, but I am unable to store any additional apps which I would like to add such as plex and Disney+.I found Plex in the google play store but when clicking the icon to down load it it goes to down load but doesnt appear in the apps window. I also searched for Disney+ app via the google play store and it doesnt find it but if I use my google play store on my laptop it finds it without a problem.Quite frankly your product is not living up to what you are stipulating so I will be sending this back to you for a full refund of $318.00 which I will expect to be refunded but 26th February 2026.I dont know what response I will get but the product obviously doesnt work correctly and I feel an idiot for falling for this scam. Product is shit.Many thanks and very best regardsBrian Kane Since my last review, I have had and acknowledgement back and they offered the following.They offered a $20 refund or to send it back to YangkunRoom 502, No 136, Hanlinfu, BeiYuanYiwu, Zhejiang, China, 32200015355892886.This is an apartment block so I dont think that paying registered post charges will ensure that it will get there and be signed for. Looked it up on google earth. So, to cut my losses I have asked for a refund of 50% and see what happens. It is a total scam and the product is shit. If I get the refund I will let people know but perhaps I can get it to run through my laptop.
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