cinemaster-pro.com

Same product. Different Brand. Merchants out to make quick money without backup support.

I've noticed a trend on social media (Facebook), of identical products being sold with different branding, but the merchants have poor customer service and are not strongly connected to the true manufacturers. It just happened again for this product and I'm glad I looked here before considering a purchase. To be honest, I don't have this device to give it a fair review, so I gave it 3 stars.

Date of experience: Mar 04, 2026

I've noticed a trend on social media (Facebook), of identical products being sold with different bra

I've noticed a trend on social media (Facebook), of identical products being sold with different branding, but the merchants have poor customer service and are not strongly connected to the true manufacturers. It just happened again for this product and I'm glad I looked here before considering a purchase. To be honest, I don't have this device to give it a fair review, so I gave it 3 stars.

Date of experience: Mar 03, 2026

Cinemaster Pro update

I received this product on Wednesday 11th February 2026 the day before I went on vacation for seven days. On my return Thursday 19th February I tried to setup the device which I got connected to my local wifi etc, but I am unable to store any additional apps which I would like to add such as plex and Disney+.I found Plex in the google play store but when clicking the icon to down load it it goes to down load but doesnt appear in the apps window. I also searched for Disney+ app via the google play store and it doesnt find it but if I use my google play store on my laptop it finds it without a problem.Quite frankly your product is not living up to what you are stipulating so I will be sending this back to you for a full refund of $318.00 which I will expect to be refunded but 26th February 2026.I dont know what response I will get but the product obviously doesnt work correctly and I feel an idiot for falling for this scam. Product is shit.Many thanks and very best regardsBrian Kane Since my last review, I have had and acknowledgement back and they offered the following.They offered a $20 refund or to send it back to YangkunRoom 502, No 136, Hanlinfu, BeiYuanYiwu, Zhejiang, China, 32200015355892886.This is an apartment block so I dont think that paying registered post charges will ensure that it will get there and be signed for. Looked it up on google earth. So, to cut my losses I have asked for a refund of 50% and see what happens. It is a total scam and the product is shit. If I get the refund I will let people know but perhaps I can get it to run through my laptop.

Date of experience: Feb 19, 2026

Amazing projector...

Date of experience: Jan 18, 2026

CINEMASTER SCAM ZERO POINTS

I sent my Cinemaster back to China and paid £33.00 recorded delivery before realising the company is a scam. (I know what an idiot !!!!!! )The parcel is being assessed by the" destination's customs authority." I guess I can kiss goodbye to £140 and the delivery cost. I believe that not a single customer has received a refund??? Please post if you have. Wishful thinking aside, and onto a lesson learnt ALWAYS READ THE REVIEWS OF THE COMPANY BEFORE PURCHASING.Good Luck

Date of experience: Aug 22, 2025

It's a complete scam

It's a complete scam, this cinepro is not compatible.

Date of experience: Aug 12, 2025

dont bother

not even arrived yet and having issues with the company with delivery paid for express delivery yet a week later nothing! contacted customer services who have give me the complete run around

Date of experience: Jul 23, 2025

Doesn’t work well in daylight or low…

Doesn’t work well in daylight or low light as described.The company are based in China so forget the 30 day return policy if not happy.Poor quality.

Date of experience: Jul 22, 2025

cheap and nasty!!

cheap and nasty!!! its a £35 projector on sale for £145 - sold out of china - useless company with no service ethic - avoidits says 8k but lucky to be 1k - useless

Date of experience: Jul 09, 2025

I ordered this product and quickly…

I ordered this product and quickly realised after purchasing that I Could not use the projector as the extension cord would trail across the lounge causing a trip hazard for my children. Within an hour of purchasing I emailed the company to cancel the order and I contacted paypal to let them know I had cancelled the order. The company still sent the product and stated that deliveries were automatic once ordered despite me having cancelled within the hour. When I emailed them asking how to return the product they gave me an address in China and told me shipping costs are my responsibility. They offered me a £20 discount but this is no good to me if the product is sitting in a cupboard not being used. Of course I will have to send it back recorded mail and who knows how much that will cost and who knows if I will ever get my money back. Absolute nightmare to say the least. I would suggest not buying from this company as there is no easy way to return product if it is not suitable. I have bought a few things off facebook and every time it has been a rip off so stay away from facebook adverts!!!!!

Date of experience: Jun 03, 2025