Location: 2406 John Bragg Hwy, Murfreesboro, TN
Date of Incident: February 4, 2026
Time: Approximately 3:30 AM – 4:00 AM
I am submitting this complaint regarding the conduct of the sole employee working at Circle K Store #4703653 during the early morning hours of February 4, 2026. I was parked correctly when I entered the store, yet as I approached the self‑checkout, the employee abruptly grabbed my items out of my hands and demanded that I move my vehicle. I informed her that I was parked properly, but she continued to speak to me in an unprofessional and hostile manner.
When I returned to request the corporate phone number to report the incident, she became even more disrespectful and refused to provide it. What concerned me even more was the clear difference in how she interacted with customers. I observed her treating customers of color with hostility and disrespect, while greeting and assisting white customers politely and professionally.
This type of discriminatory behavior is unacceptable in any business, especially one that serves the public. No customer should be treated differently based on their race or appearance. As someone who works professionally in corporate environments, I found her conduct far below the standards expected of any employee representing a national brand.
I also recorded the interaction for documentation purposes.
I am requesting that Circle K leadership review this incident, address the employee’s behavior, and ensure that this location upholds the company’s standards for customer service, professionalism, and nondiscrimination. No customer should have to experience this type of treatment.
Claim your business profile now and gain access to all features and respond to customer reviews.
Fuel and food convenience store chain. Features store locator, history, and franchise information.