Glasses arrived on time and product was as displayed but jsut didn’t fit so sent back for a refund. They received them returned about a week later and confirmed via email yet a month later I had no refund. I had to manually contact them via chat a month later only realising on bank statements I hadn’t received it back yet for them to finally push the refund through - bit dodgy. Also, all contact seems to come through an external company, bit of a bizarre setup for what is a premium branded company. Product ok, but check you get a refund if you send them back.
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