I am terribly inexperienced with running dedicated servers with a host. I usually just do it on my own because I'm relatively savvy with troubleshooting issues, but I really wanted to have multiple servers for Ark: Survival Ascended. The support staff made it so ridiculously easy to set up. I literally submitted a ticket, and they took care of basically everything. I had an issue later with character transfers, and Cully in the little website chat bubble literally sat with me the whole way until it was solved. He even logged into the game servers with me to help me test if it was working properly. I haven't received service like that from any company, period. They have my business any time I need a dedicated game server from now on.
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