I am extremely upset. In April 2025, I notified the company that our business had been sold and we would no longer need their platform. I requested multiple times to cancel our account, only to be told it wasn’t possible. Despite leaving several messages, I received no response. Now, on January 23, I find a charge of $3653.24 on my credit card for a subscription renewal. No one reached out to discuss this renewal or to seek my authorization before charging me. This feels very shady, and I strongly recommend that other businesses avoid them. I liked their previous service, but this current offering is not up to par.
Claim your business profile now and gain access to all features and respond to customer reviews.
As a business leader, you know that managing HR and Health & Safety can feel like navigating an uncharted wilderness. That’s why for over a decade Citation Canada, formerly HRdownloads, has blazed trails for Canadian businesses through the difficult, ever-changing world of compliance, regulation, and employee management. With offices in London and Toronto, we’re equipped with the advice, content, and technology you need to overcome any HR or Health & Safety challenges that cross your path, so think of us as a guide towards a smoother, simpler future: the future your business deserves.See more
