The company renewed my subscription without my consent one month before the renewal date and charged my credit card without authorization. When I requested a refund, I was denied. Interestingly, at the time of signup, I wasn’t informed about the renewal terms, but when I sought a refund for this unauthorized renewal, they quickly provided the renewal details—highlighted in yellow. The customer service is terrible. I advise against spending any money or time on this company; there are better options available.
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As a business leader, you know that managing HR and Health & Safety can feel like navigating an uncharted wilderness. That’s why for over a decade Citation Canada, formerly HRdownloads, has blazed trails for Canadian businesses through the difficult, ever-changing world of compliance, regulation, and employee management. With offices in London and Toronto, we’re equipped with the advice, content, and technology you need to overcome any HR or Health & Safety challenges that cross your path, so think of us as a guide towards a smoother, simpler future: the future your business deserves.See more
