Our company has been a loyal client of a previous service, now taken over by the current company. Last year, my renewal process went smoothly, and service levels were consistent. However, be cautious as the company has updated its terms to include auto-renewal. This year, my credit card was charged unexpectedly without prior notice. In previous years, I had to enter my card details through a secure payment method, so I was unaware they had my card on file. They refused to issue a refund or allow cancellation until the end of the current renewal period. I cannot recommend them again, as they rely on fine print in their terms.
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As a business leader, you know that managing HR and Health & Safety can feel like navigating an uncharted wilderness. That’s why for over a decade Citation Canada, formerly HRdownloads, has blazed trails for Canadian businesses through the difficult, ever-changing world of compliance, regulation, and employee management. With offices in London and Toronto, we’re equipped with the advice, content, and technology you need to overcome any HR or Health & Safety challenges that cross your path, so think of us as a guide towards a smoother, simpler future: the future your business deserves.See more
