After 14 years with a previous service now under the current company, we were notified last November of a new renewal process. We were required to acknowledge the Terms of Service through a link that included an auto-renewal clause in very small print. This information was not shared with us beforehand. After stating our intention to cancel, our long-time representative informed us that our overdue account would be sent to collections, and we would have to deal with the legal team. These business practices are unacceptable and unethical, and I would not want to engage with them again.
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As a business leader, you know that managing HR and Health & Safety can feel like navigating an uncharted wilderness. That’s why for over a decade Citation Canada, formerly HRdownloads, has blazed trails for Canadian businesses through the difficult, ever-changing world of compliance, regulation, and employee management. With offices in London and Toronto, we’re equipped with the advice, content, and technology you need to overcome any HR or Health & Safety challenges that cross your path, so think of us as a guide towards a smoother, simpler future: the future your business deserves.See more
