I recently opened a new account with a major airline credit card, enticed by a promise of 80,000 miles for meeting a spending requirement. After my approval, I attempted to use the card for a small charge, well within my credit limit, but it was declined. The customer service I reached was difficult to understand and provided incorrect information about the situation. Ultimately, it turned out that the card had limitations I wasn't informed about. This experience has led me to believe the rewards program is misleading, and the service quality is frustrating.
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