citi.com

1.1
1.1 Based on 80 reviews

Take advantage of the variety of offers available from Citibank, including banking products like checking, mortgage loans and credit cards....

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Christy F.
Incompetence in handling fraud reports

I've contacted customer service multiple times about a fraud issue, only to be met with confusion and lack of resolution. I'm being told I need to cover fraudulent charges to avoid late fees, which is unacceptable given the circumstances. After this experience, I've decided to close my account and will not consider this service again.

1
Date of experience: Dec 19, 2025

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Business Details

  • Take advantage of the variety of offers available from Citibank, including banking products like checking, mortgage loans and credit cards.

  • language https://www.citi.com

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