The international call centers in India is so frustrating to deal with because it’s like talking to a robot who just goes off of the script with generic answers. They give fake names so you can’t even report them. When asked to be transferred to a US representative so that you can get your issue resolved, they refuse to do so. They leave you on long holds just to repeat a scripted line. It is extremely unnecessary and frustrating. Either they need better training so they actually help or just transfer the call to a US representative. Ugh!
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