Wow, I never woulda thought it. I always believed Citibank had great customer service. I couldn't have been wrong. I had an issue with an online merchant where I had purchased a small item for less than fifteen bucks. After that they started tapping my card every month for a charge of $49. Yes, it was stupid or me that I didn't catch it for over six months. Yep, my bad. But once I catch it. It's clearly fraud. I didn't approve of a 49 dollar charge. I get on the phone with the Citibank customer service. This guy's plan is "your problem, not mine. Figure it out, I can't help you." I have several Citibank credit cards. Always pay on time. A long time customer. Doesn't mean a thing.
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