I arrived at the hotel at 1:30am after an incredibly long and stressful day of travel, and I was greeted by (I believe her name was Emily) who was absolutely wonderful. She was warm, smiling, calm and genuinely kind — exactly what I needed after what I’d been through at the airport. It made such a difference to be welcomed by someone who felt like a breath of fresh air.
The room was spotless and beautifully designed. I loved the tech-forward setup — it took a little getting used to, and occasionally the blinds and lights seemed to have a mind of their own, but it didn’t bother me at all.
Breakfast was delicious with a really good variety of hot and cold options — and roast potatoes at breakfast was a first for me (and a very welcome one!). Again, the staff were friendly and helpful.
One small suggestion would be the option of hot drinks in the room. After arriving very late and feeling quite cold, it would have been lovely to make a tea without heading back downstairs — although I appreciate this may simply be a French or brand standard.
My only other small criticism is that I had booked a late checkout until 2:00pm, but unfortunately the message hadn’t reached housekeeping and I was disturbed while catching up on some much-needed rest. It wasn’t a major issue, but after a disrupted travel schedule, that extra rest was important.
Overall, a genuinely lovely stay with kind staff, and I would absolutely stay again.
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