citizenmeds.com

4.6
4.6 Based on 632 reviews

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed d...

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Marlene Morris
Order for medication still in 'processing' after weeks

I placed an order for medication on December 5, and it remains in 'processing.' I've attempted to reach out to the company multiple times via phone and email, but I've received no response at all. My payment was processed immediately, yet there has been no communication or update regarding my order. This situation is incredibly frustrating, especially since my initial order was handled without any issues. This second experience has been entirely unacceptable, and I am very disappointed with the lack of customer service and accountability.

1
Date of experience: Dec 16, 2025

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Business Details

  • We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.

  • email info@citizenmeds.com
  • call 2489248978
  • language https://citizenmeds.com

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