citizenwatch.com

1.7
1.7 Based on 155 reviews

...

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Lila Wilson
Avoid Eco-Drive watches and this retailer

I purchased an Eco-Drive watch for nearly C$ 450 from a retailer. Upon buying, they changed the battery, which was supposed to last at least a year or even up to 2-3 years. It malfunctioned within a year during COVID. I wasn’t informed about the battery type, and when I tried to replace it in my home country, the shop couldn’t fix it and suggested I return it to the company for replacement. I left it with the retailer for battery service under warranty in early September, and after about two months, they called saying it had been opened by a third party, so replacing the gasket and battery would cost C$250. I found this excessive, especially since I wasn’t informed about the battery details and warranty. I could buy a reliable watch for that repair cost. Therefore, I wouldn't recommend Eco-Drive watches or any purchases from this retailer.

1
Date of experience: Oct 31, 2025

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