citizenwatch.com

1.7
1.7 Based on 155 reviews

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Wilber S.
Citizen Eco Drive watch warranty worthless in Australia

Purchased Citizen Eco Drive watch thinking that the high price was high quality, until the winding mechanism pulled out along with the shaft less than 2 years after purchase. The watch was under warranty so I took it to the jewellers I purchased it from and they sent it for repairs. The warranty was not honoured and they claimed it to be wear and tear caused by pulling the winder out and back in. Since this happened within less than 2 years and the only times the mechanism was pulled out and pushed back in was when the date needed to be changed, which was once every other month or so, as the time never needed adjusting. I firmly believe this was not a valid argument. The warranty in Australia isn't worth the ink used to print the warranty and is nothing more than a sales gimmick. My advice, never buy a Citizen watch.

1
Date of experience: Jan 14, 2025

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