The card services are shockingly poor! An agent misled me, claiming that I would receive a verification call for every purchase, which is false. My sister's card from another bank doesn't have this feature. While attempting to make a purchase, I received a verification call, but when I entered the correct code, the website rejected my card as invalid after multiple attempts. When I called the bank to test their system, I was unable to verify my phone number, which they had just called me on! After persistent attempts, I finally reached a live agent, but she was unable to assist me. This card is completely useless, has no emergency access, and is unfit for online purchases. I will never use it again.
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