city.bank

1.8
1.8 Based on 5 reviews

Our focus is always to deliver the same service excellence to every customer and our vision is to be the bank of choice in the communities we serve....

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Warder55
Extremely Frustrating Card Services

The card services are shockingly poor! An agent misled me, claiming that I would receive a verification call for every purchase, which is false. My sister's card from another bank doesn't have this feature. While attempting to make a purchase, I received a verification call, but when I entered the correct code, the website rejected my card as invalid after multiple attempts. When I called the bank to test their system, I was unable to verify my phone number, which they had just called me on! After persistent attempts, I finally reached a live agent, but she was unable to assist me. This card is completely useless, has no emergency access, and is unfit for online purchases. I will never use it again.

1
Date of experience: Dec 10, 2024

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Business Details

  • Our focus is always to deliver the same service excellence to every customer and our vision is to be the bank of choice in the communities we serve.

  • language https://city.bank

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