Avoid this location at all costs. Firstly, the attendants are completely unaware of what they're supposed to be selling. I had a bikini, Topanga Fiesta, that I mistakenly purchased in the wrong size from another store. When I mentioned this to the attendant, instead of checking the system, she spent five minutes exclaiming, "I've never seen this one here" and appeared completely confused. After trying on six bikinis, I was ready to buy all of them and exchange my incorrect size. At 3:15 PM today (January 2nd), I, along with others holding clothes, stood in line to pay, only to find three teenagers struggling at the register, unable to complete transactions (they couldn’t log in or find products, completely lost). They looked shy and overwhelmed, with only one staff member, a girl with long curly hair, making an effort to help. I felt pity for them being placed in such a stressful situation and frustration for not being able to make a purchase after waiting so long. Ultimately, I left without buying anything, having wasted nearly two hours. It's disheartening. I will not return to this particular location; they need a more experienced adult or capable teenager to supervise.
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Founded in 1985, City Beach has become one of Australia's leading lifestyle brand. Representing the spirit of adventure and self-expression through fashion and culture.
