Extremely poor customer service. I booked 30 minutes in advance of requiring a taxi and was not sent a taxi. When I called to ask where my taxi was it was plainly obvious that they hadn't even tried. No apology. It'd be basic courtesy to inform a customer if you can't provide a taxi in reasonable time. This is why we use Uber....
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Edinburgh Black Cab taxi service since 1925 - Private & Corporate Taxis, Wedding Taxi services & official taxi provider for Edinburgh Airport
