citycabs.co.uk

2
2 Based on 80 reviews

Edinburgh Black Cab taxi service since 1925 - Private & Corporate Taxis, Wedding Taxi services & official taxi provider for Edinburgh Airport...

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Mrs Norma Forson
I would give minus stars to this…

I would give minus stars to this company. Pre booked taxi to take four of us and a young baby out for an organised meal for my husbands 70th birthday. Taxi contacted us 10 mins before pick up to say they were on their way. 30 mins later no sign of any taxi so I called office number to be told they were trying to find a driver then told they would get one when they could. They had already taken the fare out of the bank. I was livid & its just not acceptable service. Person on the phone could not tell me when they would get a driver. We were now late for my husbands 70th dinner. No option but to cancel & call a rival taxi firm. They were amazing turned up promptly but we were so late that restaurant had given our table away. Thanks City Cabs for being such a **** company. Never again will we use you & you better refund the money you took asap. How dare you treat customers this way. Avoid.

1
Date of experience: Nov 29, 2025

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