Let down again by this firm.I made a telephone booking giving 3 days’ notice for a simple 5-minute journey from a hotel to a wedding venue. Received a confirmation text.Called them the day before to confirm and was told they had the booking.Called again 2 hours before pick to confirm and again was told all ok.Ten minutes after the booked pick-up time I called to remind them I was going to a wedding and to find out where taxi was.I was told that they would try and get me a taxi but it will be about 20 minutes.Totally unacceptable. I then had to take my own car to the wedding to ensure I was not any later than I already was.No follow up apology by text or by phone.I definitely do not recommend anybody uses or trusts this company.
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Edinburgh Black Cab taxi service since 1925 - Private & Corporate Taxis, Wedding Taxi services & official taxi provider for Edinburgh Airport
