This is the worst courier service I've ever encountered. My parcel reached the local branch quickly, but then it sat there for a week due to claimed "manpower" and "congestion" issues, which I find hard to believe. Whenever I reach out for updates, I receive the same vague promises, but nothing changes. Today, after calling for updates, they hung up on me without a word. I suspect my parcel may be lost. The customer service is terrible, and I question the management's ability to handle such issues.
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