I had a very disappointing experience. My parcel has been held up with the service for over a month without any updates. As of now, there has been no delivery, no dispatch, and no clear explanation provided. I have reached out via email and made numerous calls to the support team, but there has been no progress. I was told repeatedly to contact the local branch, yet they failed to offer any solutions or valid answers. To make matters worse, several times my calls were abruptly disconnected, which is highly unprofessional and unacceptable. This reflects a complete lack of coordination and accountability within the company. After an entire month, there is still no update or resolution. This delay has resulted in significant dissatisfaction. I strongly advise against using this service if you prioritize reliability, communication, and professionalism. This has been one of the worst experiences I've encountered with a courier.
Claim your business profile now and gain access to all features and respond to customer reviews.
