City Pop Lugano has truly felt like home since summer 2025. The design, installations, and staff are consistently excellent, and it’s rare to find a cleaning service that keeps the entire building as impeccably spotless around the clock.I work remotely, so privacy and a reliable internet connection are essential to me—and both are outstanding here. On the few occasions when something needed attention, customer service was extremely responsive, and for urgent matters there is always a house master nearby, which is very reassuring.The laundry area deserves special mention: it’s immaculate and thoughtfully designed. I initially worried it might be complicated with so many apartments, but I’ve never encountered any issues—it’s always easy, efficient, and accessible whenever I need it.Having stayed in other serviced apartments in Berlin and Zurich, I can confidently say that the City Pop concept stands out. From the location and views to the services and overall features, it’s the best experience I’ve had so far.
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