Give this company a VERY WIDE BERTH. They take your money, cancel events on the day and then tell you that you are not entitled to a refund but only a credit voucher. Outrageous, how can they refuse to refund you for a service not provided?! They also hoodwink you into signing up to their dating site to match with people at the event, then cancel the event. I politely asked for my money back. I told them that I felt they had mis-sold the dating service but they clearly only care about the money. They reluctantly refunded the event cost (they were obliged to do that by law) but not the £78 for the dating website as they said this is separate. It isn't! An absolute rip-off. If you want to try a really good face to face dating service events company then “It’s a Date” is excellent. I've attended an event which was excellent. DO NOT SIGN up to anything for City Swoon.
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