I am very dissatisfied with this service! Our visit to a major attraction was canceled due to a Royal visit. While I understand the necessity for security, we booked a week in advance when the company should have been aware of the closure yet still charged us £60 per ticket for two. We received no communication about the cancellation and only found out upon arrival. A meager 5% refund was offered, which is unacceptable. Additionally, there was no guide present, and the so-called audio tour was an app that drained our phone batteries and was unrelated to what we were viewing.
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City Wonders is the culmination of over 12 years of unparalleled experience offering tours at a selection of Europe's premier cities with major circuits like Rome, the Vatican, Venice, Barcelona, Naples, Milan, London, Paris, Miami and Cancun with many other popular destinations and venues.
Since 2004, millions of people have chosen us as their trusted guide and travel companion to the places they visit on hundreds of thousands of tours. It was a very simple premise that sparked City Wonders. "Yes" to smaller groups, exclusive customer benefits, exceptional guides, and excellent customer service. "No" to over-crowded, generic tours with sub-standard guides and long waits in line.
Our tours are the product of meticulous research, detailed planning, and a passion for providing the best travel experiences. When you go on a City Wonders tour, you benefit from a product that has been specifically tailored to offer an illuminating, unforgettable and stress-free journey into the past and present of some of Europe's greatest cities, monuments, museums and getaways. Join us!See more
