I paid for a 24-month YouTube Premium "Global" subscription (Order #941433), but it only lasted 5 months. It turned out to be a regional Indian subscription, not Global.
I have been trying to get a refund for the remaining 19 months of service for two months now. Instead of a refund, support is demanding my private Google password and 2FA backup codes to "fix" it. This is a massive security risk and a total breach of trust. They sold a misrepresented product and are now holding my money hostage unless I give them full access to my Google account. Stay away!
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