Unfortunately, they pierced my daughters ears and they were not even. I was upset. She is only 5 and they took at least 25 minutes to get them prepped. It was a long time and my daughter was getting nervous. The lady doing the prepping was fine and her side was fine - however, the second lady didn't seem present and didn't pierce on the dot and so they were uneven. Three members of staff agreed the piercing wasn't even but was only offered a re pierce. I said she's 5 and now she was aware of the pain of it was unwilling to do it again. i also couldn't see how they could do that without making a further mess. They said there was nothing they could do and charged me the full amount of £65. I contacted customer service with images and a copy of the receipt but no response. They must get these a lot. Because of this poor experience i will never shop here or recommend it.
Claim your business profile now and gain access to all features and respond to customer reviews.
