Where do I begin? My experience has been quite disappointing. The initial payout was smooth and quick ✅ However, things quickly deteriorated. I encountered an issue with a funded account, leading to my account being rendered invalid. I had $1173, but my dashboard was stuck at $1100. After a month of waiting for new credentials due to server issues, I received my balance back, but it was only $1100. My best trading day showed a profit of $1100, but in reality, it was only $223.55. Currently, my account reflects $1601, but with only $50 in equity from a trade that was cut short due to an early market closure. On the new account, which I've been using since the servers went down, I had an open trade on Friday evening around 7:45 PM UK time. It reached my full take profit, but the service closed the market early at 8:00, meaning I missed out on the full profit. Now, they have deactivated my account and issued new credentials that are not functional, just as that trade was set to yield full profit upon market reopening. Why do I keep facing issues with this service? I've been informed that my consistency is below 15%, which prevents me from withdrawing, yet $1600 x 15% equals $240, so I should qualify ✅. I awarded 2 stars because I did receive a payout, and I believe they process withdrawals in a timely manner despite the poor management. The support team is commendable—very responsive and genuinely trying to assist. However, the internal management needs significant improvement! My time and energy are valuable, and I have invested substantial money into the funded account. I urge you to reevaluate your processes to prevent others from facing similar issues. Addressing these concerns will enhance your reputation as a prop firm and attract new clients. I will provide another review once the service shows improvement.
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Clarity Traders is a leading proprietary trading firm dedicated to funding talented traders across the globe. Our mission is to identify skilled individuals and empower them to succeed in the financial markets without risking their own capital. We offer competitive funding models, a straightforward evaluation process, and access to top-tier platforms.
