clarks.com

4.3
4.3 Based on 181 reviews

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you tak...

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Emma Turner
Went to the Horsham store today, terrible service. I put shoes on child waiting for member of staff

Went to the Horsham store today, terrible service. I put shoes on child waiting for member of staff to check they fitted but was on his mobile, eventually he asked me if I wanted them to be check, I said yes please, had to try some different shoes on but no offer to check to see if they were ok, started to help another customer while I was waiting. Toddler was getting frustrated, unfortunately I had to get the shoes as no where else to go in Horsham otherwise I would of gone else where. Very disappointed

1
Date of experience: Feb 17, 2026

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Business Details

  • At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores. See more

  • email https://customercare.clarks.com/hc/en-gb/requests/new
  • call +4403300525306
  • language https://clarks.com

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