clarksusa.com

4.4
4.4 Based on 220 reviews

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you tak...

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Virginia Hambly
I never received my order

I never received my order. I'm extremely unhappy with customer support. My issue was never properly addressed. 4 calls resulted in being hung up on after holding for 30 minutes. Requests in your email version that someone call me were not done. No call was ever received.Check the tracing on my package. It has been returned to you more than once. I would appreciate a call from someone who can help me.

1
Date of experience: Oct 19, 2025

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Business Details

  • At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores. See more

  • email https://customercare.clarks.com/hc/en-us/requests/new
  • call 13393304505
  • language https://clarks.com/en-us

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