I accidentally placed an order and requested a cancellation just five minutes later. Instead of a simple answer, I received a rude email telling me to 'get it together.' I acknowledged my mistake and simply asked about cancellation, but was met with hostility. They even mentioned dealing with 'idiots like me' as annoying. It’s disappointing that those in customer service lack patience. I've since received voicemails from a manager using offensive language.
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