I paid $100 for a max subscription to Claude. There were a lot of promises made about what it could do. At first everything was good. But, it only took a day or 2 for chronic problems to surface. The most nagging one is not being able to upload documents to the chat or artifacts features. I followed up with customer service. The only response was an AI bot, which was worthless. I was twice promised that human customer service rep would contact me, but that never happened. It's pretty clear that Claude is over-promising and under-delivering at this point. The decision to only offer Legal Cowork to Mac users only (about 15% of the legal market) was just plain stupid and is reflective of the company's poor understanding of its customers needs.
Claim your business profile now and gain access to all features and respond to customer reviews.
