Arrived late and waited 25 minutes for a shuttle, despite only two passengers needing it. I called after clearing passport control and again after getting our luggage, allowing plenty of time for them to arrange it (it was midnight). Three buses were at the hotel. The receptionist was dismissive and threw the key at me. The first room was freezing due to an open window, the second room was dirty with crumbs and dust everywhere, and lacked body wash or shampoo. The third room was a slight improvement. I wish I had chosen a newer hotel near the airport.
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Clayton Hotels is a collection of well-appointed hotels throughout Ireland & the UK renowned for offering a warm welcoming atmosphere and superior service.
