I’m very disappointed with my experience with CleanBee. I booked a deep clean and the team arrived late after several time changes that morning. Unfortunately, the main issue was that the entire kitchen was left completely untouched—no surfaces wiped, no shelves or rails cleaned, no skirting boards, and none of the items listed in the deep‑clean description were completed. I even paid twice for the extractor fan, which admittedly was my mistake as I added it as a separate option when booking even though Clean knew it was included in the Bundle! I have requested a refund on this as it wasn't clear from the website and they haven't offered a refund
I raised the issue immediately and provided clear photos, but was repeatedly asked for more despite the evidence already being very clear. When I asked whether the cleaners had acknowledged the mistake, I never received a direct answer.
After several days of back‑and‑forth emails, I was ultimately told that there was “not much they could do,” despite the fact a significant portion of the service was never carried out.
Based on my experience, I cannot recommend CleanBee. I hope this feedback helps improve quality control and other customers dont have the same experience as me.
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CleanBee is a family owned, Irish cleaning company with nationwide coverage. Our cleaning services are UNIQUE because our specialisation is DEEP CLEANING. By our standards, it is very difficult for an outside body to replicate what we provide. Our standard of deep cleaning is (1.) Time Efficient, (2). Cost Effective, (3). A High-Quality Result. (Further can be found in our ‘Mission’).
Since our quality of service is what the universal ideology for all deep cleaning companies should be, bar the few, many fail to meet. To meet all the fields that require such a high-quality service we’ve grown into a ‘One Company for All’. This means we cover areas of Domestic households & Commercial fields – (After-Renovation, School, Restaurant, Office, Hotels).
Our Contracting cleaning integrated with our Deep cleaning, allows the deep clean results to be extended much further past their expiry.See more
