I booked a car wash, but post-booking I was told access to electricity was required, which wasn't available and had to cancel the booking.
I was still charged a cancellation fee, despite communication with the management team and advising them that this contravened the Distance Selling Act.
POST CLEAN ME REPLY…
Can’t find the email you replied to? 😂 9th Feb at 1:20pm.
And whether it complies with your policy or not is irrelevant, you are contravening the Distance Selling Act, which supersedes your policy.
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Clean Me is a mobile car wash marketplace app that allows you to book a local mobile car valeter or detailer to come to a location of your choice.
