I've been waiting three weeks for the nappies. I received one email from customer support stating they were dispatched that day, but ten days later, nothing has arrived. I've sent two follow-up emails without any response. They have had my money for three weeks, and I'm still in the dark about my order. Thankfully, I have a reliable alternative subscription. It's shocking that a company can take your money and leave you with no updates, especially for such a crucial product. I advise avoiding this service.
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