I've been a customer for over five years. During this time, I had two issues. One guard didn’t feel right, so I contacted the support team. They asked for a photo and decided I should receive a new one. Recently, my guards weren’t fitting as they used to, likely due to my age. They sent me a kit and made a new guard without any charges or hassle. If you have a problem, it's great when the company resolves it quickly and to your satisfaction.
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