I'm in the process of trying to get this company to do the right thing and refund my purchase due to a faulty their dangerous and faulty product that harmed my dog. I do not recommend this product as the clear panels are a Hazard for animals. They can't see it and they do not adjust to it as the company advises. Instead of doing the right thing and refunding my purchase. They are demanding I pay to ship and do go through the hassle of shipping this hazardous nd cumbersome item back on my own dime and my own trouble. Not to mention the trouble this has caused my puppy in injuries due to the clear panels that are a hazard. I'm simple just requesting the company do the right thing and refund my purchase for the hassle and trauma caused to me pet. I do not believe I should have to pay for shipping cost or even have to be hassle with shipping back after all I've dealt with thus far. Please do the right thing.
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Clearly Loved Pets developed the original clear dog pen to provide a safe enclosure for small pets that also had a modern stylish aesthetic so it would be used in the heart of your home, thereby keeping pets where they want to be - with their family. Since we launched the Lucidium Pen in 2016, we have added other quality accessories to furnish pens to make them into your pet's PENthouse. See more
