I am extremely frustrated! I ordered a fire on Christmas Eve using a payment plan, and I still haven't received it. The seller misled me about the dispatch time, and after the courier damaged it, it was returned to the seller. I opened a dispute since it was a significant amount of money. The seller has been ignoring my refund requests and keeps pressuring me to accept the order with a small refund and a free gift that I don't want! The payment service has now closed my request in the seller's favor, despite my providing all the evidence that I never received the fire and the numerous emails from the seller! Avoid this payment option if you encounter any issues, as they are not fair at all!
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