This message is to caution people who depend travel agencies and not for getting any response from Cleartrip (as they are expert in making copy past replies and unprofessional work culture). Never ever approach Cleartrip for any kind of travel needs even if they offer special discount or attractive rates. I had to cancel tickets booked for my family due to current situation (in Mar. 2020) and Cleatrip has refunded money back to my account after deducting a considerable amount as cancellation charges (although Airlines has refunded the amount fully to Cleartrip). Now more than 7 months over and no hope of getting the deducted amount. I shall never ever use Cleartrip in future.
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