I'm an IT professional with 15+ years in the trenches. I've integrated dozens of solutions like Clerk Chat and dealt with thousands of hours of support calls with 3rd party apps and providers.I can honestly say that Clerk Chat has been THE single most helpful team to work with that I've ever experienced.We had worst-case nightmare situation arise with Microsoft losing ported phone numbers. While it was *NOT* Clerk's responsibility to help with the matter, I begged them to step in and help. They rose to the occasion and knocked the resolution out of the park, no questions asked. They got Microsoft to do their job and smoothed everything over with our client. They communicated clearly what steps were necessary to take to all parties involved and everyone was happy in the end.They are actively upgrading their solution and so far it has been relatively seamless for the end-users once you understand the setup process. They've been receptive to suggestions for improvement and have a very clear strategic roadmap for where they want to take the app.Shout out to Alex and Igor for all that they do!
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