I only review as I find. 18 months ago I purchased a robotic lawnmower through the store and Amazon, the LawnMaster has worked tirelessly on our garden for the last 18 months, giving great results an all I have had to do is put on one new set of blades, and give Mo the occasional clean down, brilliant, while I sit watching him work with a vino in my hand. It is so easy to cut the grass I have happily mentioned this to many and I know of at least 3 of my acquaintances who have given these diligent machines a home for life.It is now September 2025 and I thought I would get a couple of cuts in before the winter grass growing sleep, however Mo (Mow the grass) has decided that he wanted a rest and his battery started to slow down, and instead of 4 hours+ cutting in one go, it had gone down to around 30/40 minutes. I was about to buy a new battery and tried to check what one it was, when I noticed a 24 month warranty on parts, not believing that a battery would be covered I sent a message through their site with my order number, about 2 hours later received an email asking if I was sure it was the battery, confirmed it with them. Two hours later another Email stating a new battery F.O.C. was in the post to me, that is what I call over and above, which in this day and age is rare and fantastic customer service. So Thank you Cleva for restoring some honour to customer service, In future my purchases for the garden are through yourselves, and I urge others to do the same if you want reliability in a product.
Claim your business profile now and gain access to all features and respond to customer reviews.
