I attempted to sell my device to a service, believing it was in great shape except for a few minor scuff marks on the screen. The service rejected the phone outright, claiming it's unusable, which seems excessive for such small scratches. They didn't even offer to reassess at a lower price, which I would have found acceptable. Attempts to return the device were made twice, but due to some processing issues, the carrier never picked it up from the designated location to ship it back. Nearly two months after sending it, my device remains stuck at the service center. Now, despite the apparent issues on their end, they are shifting the blame to me and trying to charge me for my own device. I'm in email communication with them, but the attitude I'm encountering is astounding! All I want is to sell or get my device back without being taken advantage of.
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